Store Sales Operations Manager

JOB OVERVIEW

The Store Sales Operations Manager (SSOM) shall be responsible for the overall management of the retail store branch operation that primarily focuses on the following:

Sales Management
People Management
Customer Service / Handling Complaints
Merchandising Protocol / Promotion / Dissemination
Inventory Management / Stock Replenishment
Safety, Health, Cleanliness and Orderliness Management (6S)

QUALIFICATIONS:

Must be a graduate of Business Administration, Business Management or any 4-year business-related courses;
At least 2 years of related experience (preferably in an industrial/retail industry);
Proven track record of achieving sales targets;
With strong leadership skills
Preferably with strong business management background experience/exposure;
Excellent verbal and written communication skills;
Excellent negotiation and coordination skills;
Results-driven, detail and deadline-oriented;
Can understand marketing objectives, strategies and action plans including competitive market and industry structures;
Ability to develop and administer insightful market research protocols
Knowledge in visual merchandising display