Social Media Account Specialist I Graveyard Shift

Job Description:
*Manage and resolve customer queries and complaints via email and chat platforms.
*Ensure customer satisfaction by providing timely and accurate information.
*Collaborate with other departments to resolve complex issues.
*Maintain up-to-date knowledge of company products and services.
*Document all interactions and follow up to ensure resolution.

Qualification:
*Candidate must have at least 1 month of BPO experience
*Candidate must have at least Good English Communication Skills
*Accepting Highschool graduates, College Undergraduates, Vocational Graduates, and K12/Senior Highschool Graduates
*Must be willing to start ASAP
*Amenable to work on-site and on shifting schedule
*Willing to work for Full time job