Remote Client Service Representative

Job Description:

As a Remote Client Service Representative at Solaire Resort & Casino, you will be responsible for providing outstanding customer service to our clients from a remote location in Davao City, Davao, Philippines. This part-time position at the Associate Level requires a minimum of 3 years of experience in client service or a related field.

Responsibilities:
- Responding to client inquiries via phone, email, and chat in a timely and professional manner
- Maintaining a high level of customer satisfaction by resolving issues and providing solutions
- Building and maintaining strong relationships with clients to ensure repeat business
- Collaborating with internal teams to address client needs and concerns
- Tracking client interactions and keeping detailed records of communications

Requirements:
- Driven and motivated individual with excellent communication skills
- Strong planning and people management skills
- Previous experience in a customer service role or similar field
- Ability to work independently and manage time effectively
- Proficiency in Microsoft Office and CRM software

Benefits:
- Vision insurance
- Employee discounts
- Retirement plan

Working Environment:
At Solaire Resort & Casino, we embrace a culture that challenges norms and encourages bold thinking. As a Remote Client Service Representative, you will be part of a dynamic team that values innovation and collaboration.

Deadline to Apply: August 26, 2024

Equal Opportunity Statement:
Solaire Resort & Casino is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or veteran status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.