**Job Title: Operations Associate**
**Company: mClinica**
**Location: Davao City, Davao, PH**
**Job Type: Part-time**
**Seniority: Entry Level**
**Years of Experience: 1**
**Application Deadline: October 10, 2024**
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**Company Overview:**
mClinica is a dynamic health-tech company dedicated to improving access to healthcare solutions in Southeast Asia. By leveraging technology and innovative approaches, we aim to create lasting impacts in communities and drive the transformation of health services. Our commitment to excellence and our values of integrity, innovation, and collaboration guide everything we do.
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**Position Overview:**
We are seeking a highly motivated and driven Operations Associate to join our team in Davao City. This entry-level, part-time position is ideal for individuals looking to launch their careers in operations within the healthcare domain. As a key member of our operations team, you will support various initiatives that enhance efficiency and optimize processes across our organization.
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**Key Responsibilities:**
1. **Operational Support:**
- Assist in the day-to-day operations to ensure smooth functioning of departmental tasks and projects.
- Help monitor and manage inventory levels of medical supplies and resources, ensuring timely procurement and stock management.
- Support the execution of various operational projects, including data entry, reporting, and analysis.
2. **Process Improvement:**
- Participate in identifying inefficiencies within current processes and contribute to developing innovative solutions.
- Engage in brainstorming sessions to help enhance operational workflows, aiming for improved productivity and reduced costs.
3. **Data Management:**
- Maintain accurate records of operational performance metrics, prepare reports for the operations team, and support in data entry tasks.
- Conduct data analysis to track trends and assist in decision-making processes based on insightful observations and critical thinking.
4. **Communication and Coordination:**
- Facilitate effective communication between different teams and departments, ensuring alignment on operational objectives.
- Organize and participate in team meetings, providing input and feedback on operational strategies and initiatives.
5. **Customer Support:**
- Respond to inquiries and support stakeholders in a timely manner, ensuring high standards of customer service are maintained.
- Assist in the management of client relationships by ensuring consistent follow-up and support.
6. **Other Duties as Assigned:**
- Collaborate with team members to assist with additional tasks and projects as needed to enhance overall operational performance.
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**Requirements:**
- **Education:** A Bachelor's degree in Business Administration, Operations Management, or a related field is preferred, but not mandatory.
- **Experience:** Minimum of 1 year in an operations or administrative support role; experience in the healthcare or technology sector is a plus.
**Personality Traits:**
- Driven: A strong motivation to achieve results and make a meaningful impact within the organization.
- Hardworking: A dedicated work ethic and a proactive approach to problem-solving.
**Soft Skills:**
- Critical Thinking: The ability to analyze situations and data to make informed recommendations.
- Innovation: A mindset geared towards creative problem-solving and the ability to think outside the box.
**Technical Skills:**
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook); familiarity with operational software or any CRM systems will be an advantage.
- Strong analytical skills and ability to work with data.
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**Benefits:**
- Gym Membership: Enjoy access to a nearby fitness facility to promote your health and well-being.
- Paid Time Off (PTO): Flexible leave policy to support your work-life balance.
- Relocation Allowance: Assistance for candidates willing to relocate for the position.
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**Working Environment:**
At mClinica, we maintain a supportive culture that promotes equality, fairness, and respect for all employees. We believe in fostering an inclusive environment where diverse perspectives and ideas can thrive.
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**Equal Opportunity Statement:**
mClinica is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of race, gender, age, sexual orientation, disability, or any other characteristic. We encourage applications from individuals who contribute to our diversity.
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If you are a proactive and goal-oriented individual seeking to grow your career in operations, we invite you to apply for the Operations Associate position. Please submit your resume and a cover letter outlining your qualifications and interest to ******** by October 10, 2024.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.
