Online Client Support Representative

Job Description:

MetroMart is seeking a part-time Online Client Support Representative to join our team in Davao City, Philippines. As an Entry Level position, no prior experience is required, making this an excellent opportunity for individuals looking to kickstart their career in customer support.

Responsibilities:
- Provide exceptional customer service to clients through online chat, email, and phone communication.
- Assist clients with inquiries, concerns, and technical issues related to our online platform.
- Educate clients on the features and benefits of our services to drive usage and satisfaction.
- Collaborate with other team members to ensure a seamless customer experience.
- Document client interactions and feedback to improve our services.

Requirements:
- Reliable and adaptable personality traits to effectively handle a variety of client situations.
- Strong persuasion and presentation skills to effectively communicate with clients.
- Ability to work in a fast-paced environment and multitask effectively.
- Excellent written and verbal communication skills.
- Basic computer skills and proficiency in using online communication tools.
- Must be able to work a flexible schedule, including evenings and weekends.

Benefits:
- Training and professional development opportunities to enhance your skills.
- Company-provided equipment to support your work.
- Life insurance coverage for added peace of mind.

Working Environment:
Join a dynamic team at MetroMart that is at the forefront of the industry, constantly innovating with cutting-edge ideas and solutions. You will have the opportunity to learn and grow in a supportive and collaborative environment.

Equal Opportunity Statement:
MetroMart is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applications from all qualified individuals, regardless of race, gender, age, religion, disability, or any other protected status.

Deadline to Apply:
Interested candidates should submit their applications by September 13, 2024. Don't miss out on this exciting opportunity to join a leading company in the online client support industry!How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.