Client Service Associate

Job Description:

AllCare is seeking a confident and energetic Client Service Associate to join our team in Davao City, PH. As a part-time Associate Level position, the Client Service Associate will be responsible for providing exceptional customer service to our clients. The ideal candidate will have at least 2 years of experience in a similar role and possess strong attention to detail and research skills.

Responsibilities:
- Serve as the primary point of contact for clients, addressing their inquiries and concerns in a timely and professional manner
- Assist clients with account management, including processing transactions and updating account information
- Conduct research to resolve client issues and provide accurate information
- Collaborate with internal teams to ensure seamless communication and coordination for client needs
- Maintain accurate records of client interactions and transactions
- Proactively identify opportunities to improve client satisfaction and retention
- Stay up-to-date on industry trends and best practices to provide informed recommendations to clients

Requirements:
- Bachelor's degree in Business Administration or related field preferred
- Minimum of 2 years of experience in a client service role
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Proficiency in Microsoft Office Suite and CRM software
- Attention to detail and strong research skills
- Ability to multitask and prioritize in a fast-paced environment

Benefits:
- Joining Bonus
- Retirement plan
- Paid overtime

Working Environment:
At AllCare, we believe in fostering a culture that embraces change and responds resiliently to challenges. Our team members are encouraged to innovate, collaborate, and grow professionally in a supportive and dynamic work environment.

Deadline to Apply:
August 31, 2024

Equal Opportunity Statement:
AllCare is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all individuals are valued and respected.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.