Meticulous Crm Manager

Looking for a role where you can make a real impact? Help usoptimizeour sales processes and turn our CRM system into the beatingheart of our business development efforts, driving change that makes a difference.Join us and be part of a team where yourwork will directly impact our strategic direction.  If this sounds good then please read on! (this will be a long write up but we like to give you all the details before you spend your time applying) _________________________________________
We are Laminar Projects! We are an award winning consultancy that implements technology to improve the delivery of complex construction projects. Improving construction strengthens the very foundation of human civilisation.?(Watch our short film about it)  We also have a separate product team, Shape Construction, that takes the deep understanding of the projects we work on to develop construction management software products.  The core of all this is our true secret sauce; people. We only recruit kind and authentic people who are fast learners. We are deeply focused on designing a new type of place that is optimised for the flourishing of the people in the team first and foremost. This approach has allowed us to grow from just 2 people in 2017 to over 190 today and we are still very much at the beginning! Joining us isn't just some "job", we challenge you to be your best self in all aspects of life.  Our vision is designed to align how we operate with the fundamental aspects that enable anyone to have a fulfilled life: - Connects us with?meaningful relationships  - Inspires us to develop ourselves to become better humans  - Empowers us to pursue our own learning adventures  4 core values for a good life We believe a life of human flourishing is all about meaningful relationships with others and challenging yourself to create a positive impact. Our four core values are grow yourself, care about people, execute to greatness and build civilisation. This philosophy goes much deeper and you can see more on our website.  We are achieving this vision through the following two missions: 1. To fully digitise the construction of human civilisation  2. To create a new type of organisation that enables human flourishing while delivering a huge positive impact on society  Laminar Projects is proud to be recognized as one of the UK's Best Workplaces in Construction, Engineering & Property™ for 2024! Join a team where learning, collaboration, and growth are at the core of everything we do, and where solving big challenges is part of the fun. ____________________________
The Role Purpose of the role We are seeking an analytical CRM Manager who thrives in a vibrant, fast-paced environment. This pivotal role reports directly to the Business Development Director andwill be the driving force behindmaintaining a CRM system that supercharges our sales efforts.  Team Our Growth team is made up of our sales, marketing & video teams. Together, we tell the Laminar story to the world and make sure we are in the best possible position to continue establishing long-lasting relationships with new and existing customers. Your overall leader will be our Business Development Director.  Your top 3 objectives 1. To maintain a flawless CRM system that acts as the heart of all our sales efforts  2. To continuously improve our sales processes and procedures  3. To hold our team to account with their commitments and actions relating to sales  Your top 5 responsibilities 1. Own the CRM: you will be the lead person and owner for our CRM system, responsible for keeping it up to date, functional and pushing our sales efforts in the right direction Improvesystems:you will have the opportunity to evaluate and recommend enhancements to our CRM and related sales processes as needed to drive efficiency and automation, helping us do things in a better and more data-driven way  2. Report, inform and assure:you willproduce reports, inform our team and ensure they are complying to our processes to drive real action  3. Make scalable solutions: develop scalable and repeatable best practices and tools in collaboration with the team so that long-term impact is achieved  4. Develop everyone:maximise the development of yourself personally and professionally and educate our team to improve as well  Your Capabilities You will have solid experience maintaining and managing CRM systems with strong analytical skills to interpret data and trends, excellent communication and interpersonal skills to effectively interact at all organizational levels.  As a candidate, you should have:  Must-Have (The fundamentals) - Mastery: Detail-oriented with a focus on accuracy and compliance. A track record of managing and maintaining flawless CRM systems that make a difference  - Communication: Precise and structured communicator both written and verbal in English  - Leadership: Desire to, and the ability to, work in a highly collaborative yet fully distributed, global team environment  - Impact: Strong desire to solve tough problems and share learnings with others  Nice to Have (If you don't have it now you will after joining) - Mastery: Able to implement CRM systems and sales processes from scratch and easily create a wide range of reports  - Communication: Excellent presenter who uses storytelling to compel an audience  - Leadership: Ability to successfully work autonomously and with self-motivation and self-direction and gain buy in from senior leaders  - Impact:A track record of implementing scalable and repeatable solutions in projects and organisations that had a significant positive impact  Laminar isn't the place for you if any of the following is true: - You want an easy, chilled-out role without much challenge  - You like to be the smartest person in the room  - You don't like continuously receiving honest candid feedback  - You prefer to do your own thing rather than work with a team  At Laminar we value diverse experiences and perspectives, empowering each member to contribute their unique expertise towards our collective success, so if you?don't?think you meet all the criteria but still are excited about this role we encourage you to apply anyways!   ______________________________ Salary and Benefits Standard Stuff - Competitive salary dependent on location and capability   - Paid Annual Leave 25 days + statutory Bank Holidays  - Private health insurance   - Discretionary bonus scheme for all team members.  - All required travel costs outside of your local area are covered  The Life-Changing Stuff - Flexibility: Getting things done is what really matters, not what time of day you do it. That means you don't have to ask permission for things like picking up your kids or going to the doctor, just keep your team in the loop if you think they will be affected.   - Grow your whole self: Our leaders are more like coaches?and one of our main?objectives?is to give 5 years'?worth of learning and development for every 1 year with us. You have a coach, mentor, well-being therapist and a development-orientated environment: That'sliterally what our vision is all about and the primary reason Laminar exists.  - Be surrounded by the best: We only hire and retain the very best people. You might be used to being the smartest in the room but that won't be the case in Laminar. You will be surrounded by people you can learn from. We are 100% meritocratic so fast progression is the norm. You will be supported to excel in whichever areas you are most interested in! With Laminar, development is unbounded  - Long-term impact: We are focused on solving the biggest issues in construction project delivery in a way that can spread and outlast us  ______________________________________________
Application We get thousands of applications so please write us a letter as part of your application explaining: - Why do you want to join us?    - If you joined, where do you think you could make the most impact and how?  We aren't a giant faceless corporation; we really care about the people who want to join our team so all applications will be read thoroughly by our key leaders.  In terms of application, we usually start with an intro call to tell you what?we are?all about in a casual conversation. That helps you to know us a bit better and tell us a bit about yourself. 
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