Desktop Technical Support Representative Bpo Davao

The ideal candidate should have a strong background in BPO call center inbound phone calls from English-speaking clients, along with extensive experience with troubleshooting both Apple Macbook and Windows PC environments.

"Minimum of Two (2) years of experience in a BPO call center environment.

• Proficient in troubleshooting Mac and Windows operating systems.
• Skilled in resolving a broad spectrum of technical issues.
• Strong sales acumen with experience in upselling products and services.
• Excellent communication and documentation skills.
• Proven track record of dependability and adherence to schedules.
• Ability to work full-time hours with availability on weekends.
"