Customer Service Representative | Healthcare | Manila

Customer Service Representative | Healthcare | Manila Posted 17 days ago and deadline of application is on 26 Jul
Recruiter was hiring 10 hours ago
Posted 17 days ago and deadline of application is on 26 Jul
Recruiter was hiring 10 hours ago
******** T02:49:23.515237+00:******** T16:00:00+00:00 Job Description Responding to customer inquiries regarding eligibility to receive benefits associated with their individual or company-sponsored health insurance plan. Advise customers of any out-of-pocket costs related to medical or dental office visits, prescription medications, inpatient and outpatient procedures, diagnostic imaging for treatment of injuries, medical equipment and preventive care. Understanding of payments and claims related to office and hospital visits and medical and dental procedures, and thoroughly explaining how customer benefits are applied to costs associated with these visits and procedures Minimum Qualifications At least High School graduate At least 18 months BPO experience in any voice account Above-average to good English communication skills Willing to work in Manila (near Sampaloc) Amenable to work on Shifting schedule Salary Package
Basic salary and allowances P22,000 - 27,000 Feel secure when applying: look for the verified icon and always do your research on a company. Avoid and report situations when employers require payment or work without compensation as part of their application process.
About Aces Call Center Jobs Inc. ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible. GlobePrepaid Load Card)FaceBookMessengerm.me/acesjobs Join Us?DISCOVER UNLIMITED JOB POSSIBILITIESCONVENIENCE One Stop Shop - One Day HiringGet Hired in One (1) day. Don't waste hours going to different call centers and waiting a few more hours in long lines only to find out that you are not qualified or the job you are interested is not available. After you arrive in ACES CALL CENTER JOBS, you will be processed within 30 minutes and know your possible options on where you are qualified.Since 2011, over 10,000+ jobseekers found their job through ACES!CHOICES Comprehensive Active JobsChoose from the 20+ Top Call Centers, 150+ locations, 800+ positions, 10,000+ vacancies. There is a perfect job for you in ACES. In ACES, we only endorse you to clients that you have the highest chance of getting hired. Come during our ACES Days and get Hired On The Spot (HOTS)Since 2011, ACES has consistently been awarded as the Top 3 Recruitment Partner of choice of the Biggest BPOs and Call Centers.CHARGES It is FREE to apply and ACES gives you 3,000.00 Gift Reward to qualified hires.It is FREE to apply with us. ACES Call Center Jobs is the only company in the Philippines that gives an extra Php 3,000.00 Gift Reward to its successful hires. This is on top of the incentives that you get from the call centers and is given by ACES.Since 2011, ACES has given over 30,000,000.00 (Thirty million) worth of Gift Rewards to thousands of jobseekers hired through ACES.________________________________________Work at your preferred site! Our clients from Top Multinational companies need more than 200 agents to work in various areas within:• Makati City• Ortigas Center• Mandaluyong City• Pasig City• Masinag, Antipolo• Taguig City - Fort Bonifacio• Quezon City - Cubao, Eastwood, Commonwealth, Fairview, North EDSA• South Luzon Area - Sucat, Alabang, Laguna• Cebu, Iloilo, Pampanga, Baguio, Davao, Cagayan de Oro• Other AreasStart as a Customer Service Representative CSR, Technical Support Representative TSR or Choose from the following CALL CENTER AGENT positions:• Inbound and Outbound Customer Service Reps (CSR)• Hotel Reservations and Sales or Online Hotel Booking Agents• Technical Support Representatives (TSR) for various industries• IT Helpdesk Officers• Insurance Account Services• Financial Services - Banking, Fraud, Mortgage, FinTech• Collections Account - Collection Officers, Medical collection• Multilingual or Bilingual (English, Japanese, Bahasa, Japanese, Mandarin, Cantonese, Thai, Spanish, French and other Bilingual) - Salary can be as high as 120,000 pesos• Billing Account Services• Travel Booking / Airline Ticketing Account• Pioneer Account / Local accounts• DAYSHIFT - CSR / TSR• BPO jobs in the Philippines in Sales, Finance, Customer Service, CSR, TSR, technical support, Healthcare, Insurance, Telco, Banking and thousands of other vacanciesBy submitting your application, you agree for Aces Call Center Jobs Inc. to collect and process your personal information for your job application with ACES and its clients in accordance with ACES's Data Privacy Policy contained in this link:
Our client is a private medical company specializing in women's health, providing first class health care to patients in Australia. They are a progressive organization who takes pride in encouraging career progression and the use of new technologies. You will be working with a supportive and collaborative team that offers a dynamic environment where you can contribute to the well-being of the patients while pursuing your professional growth and making a positive impact on people's lives. Primary Objective:To deliver exceptional patient care and customer service to new and existing patients in a polite, caring and professional manner. To adhere to all protocols and procedures for a positive outcome and the retention of patients. To achieve set performance standards and activities. Key Responsibilities: Point of contact to assist patient inquiries and concerns via call, email and SMS Understand the patient needs and requirements Assist new and existing patients with booking appointments, coordinating medication dispensing, and all other inquiries Action and complete customer care list as directed by Patient Care Manager and Team Leader Respond to daily emails to staff and patients Assist other departments and perform Ad Hoc tasks as needed
Posted 3 days ago • Apply before 30 Jul Recruiter was hiring 8 hours ago
Customer Care Consultant Our client is a private medical company specializing in women's health, providing first class health care to patients in Australia. They are a progressive organization who takes pride in encouraging career progression and the use of new technologies. You will be working with a supportive and collaborative team that offers a dynamic environment where you can contribute to the well-being of the patients while pursuing your professional growth and making a positive impact on people's lives. Primary Objective:To deliver exceptional patient care and customer service to new and existing patients in a polite, caring and professional manner. To adhere to all protocols and procedures for a positive outcome and the retention of patients. To achieve set performance standards and activities. Key Responsibilities: Point of contact to assist patient inquiries and concerns via call, email and SMS Understand the patient needs and requirements Assist new and existing patients with booking appointments, coordinating medication dispensing, and all other inquiries Action and complete customer care list as directed by Patient Care Manager and Team Leader Respond to daily emails to staff and patients Assist other departments and perform Ad Hoc tasks as needed Womasol Inc. Makati, Philippines · ?25,000.00 - ?30,000.00 / month Remote Work Posted 3 days ago • Apply before 30 Jul Recruiter was hiring 8 hours ago 1 /c/womasol-inc/jobs/243798/customer-care-consultant Nurse Associates | Quezon City Provide necessary information to customers regarding the facility's services and doctors' availability Obtain necessary patient information such as medical histories and insurance information and ensure that it is properly processed and recorded Follow-up with doctors and nurses to obtain necessary information to complete patients' records Monitor call status for responses from various departments to ensure that call returns are done in a timely manner Aces Call Center Jobs Inc. Quezon City, Philippines · ?17,000.00 - ?25,000.00 / month Remote Work Posted 17 days ago • Apply before 19 Jul Recruiter was hiring 5 hours ago 2 /c/aces-call-center-jobs-inc-/jobs/95593/nurse-associates-quezon-city Spanish Bilingual Customer Service Representative | Healthcare | Mandaluyong Attend to customer questions concerns immediately and facilitate satisfactory resolution. Effectively present, discuss and/or address customer concerns and requests in a way that conveys an image of quality and superior understanding of customer needs. Manage calls professionally, efficiently and with good communication skills. Research answers to questions using a variety of manuals and resources Aces Call Center Jobs Inc. Mandaluyong, Philippines · ?55,000.00 - ?56,000.00 / month Posted a month ago • Apply before 12 Jul Recruiter was hiring 5 hours ago 3 /c/aces-call-center-jobs-inc-/jobs/227028/spanish-bilingual-customer-service-representative-healthcare-mandaluyong Local Medical Account | Customer Service | Sucat Responsible for providing customer service and support to healthcare customers Answering telephonic and e-mail inquiries in a timely manner. Furnishing members and health care practitioners with details regarding members' benefits. Provide pre-authorization for medical treatment, and provide information about co-payments and related inquiries. Aces Call Center Jobs Inc. Parañaque, Philippines · ?16,000.00 - ?20,000.00 / month Posted a month ago • Apply before 12 Jul Recruiter was hiring 5 hours ago 4 /c/aces-call-center-jobs-inc-/jobs/199071/local-medical-account-customer-service-sucat Spanish Bilingual Customer Service | Ayala Makati Attend to customer questions, complaints and concerns immediately and facilitate satisfactory resolution. Effectively present, discuss and/or address customer concerns and requests in a way that conveys an image of quality and superior understanding of customer needs. Manage calls professionally, efficiently and with good communication skills. Research answers to questions using a variety of manuals and resources Aces Call Center Jobs Inc. Makati, Philippines · ?44,000.00 - ?45,000.00 / month Posted a month ago • Apply before 5 Jul Recruiter was hiring 5 hours ago 5 /c/aces-call-center-jobs-inc-/jobs/88640/spanish-bilingual-customer-service-ayala-makati #J-18808-Ljbffr