Customer Experience Representative L Flexible Work Arrangement

With over 8,000 professionals across 9 delivery centers in the Philippines, MicroSourcing remains the country's largest offshoring solutions provider.  Customer Experience Representative, be 100% YOU with MicroSourcing!  A Customer Experience Representative is expected to: Customer service calls with a focus on customer obsessionRespond to inbound sales and customer service inquiries in one of three main functional areas: phones, email or web chat, with a focus on customer obsessionVerify customer ordersResolve returns and exchanges for customersSales through excellent customer serviceAssist with other tasks assigned by supervisorMust have good to amazing communication skills50-55 plus typing words per minuteInternet Ready with at least 25mbps speed and with a real working backup internetFlexible to be in voice/chat/emailHas a private space available to focus on learning and working.Fit to work Physically and Mentally.100% committed to work and has solid work ethic.Fresh Graduates or no prior BPO experience will also be eligibleWhat's in it for youCompetitive Total Rewards (Compensation, HMO, Group Life Insurance, and Performance bonuses)A very collaborative work cultureFind a balance between work and life that fits you. Do what you do best with MicroSourcing!  For more information, visit https://www.microsourcing.com/  *Terms & Conditions apply