Account Support Representative

Job Description:

LBC Express Holdings, Inc. is seeking a part-time Account Support Representative to join our team in Cebu, Central Visayas, PH. As an Associate Level role, the ideal candidate will have at least 2 years of experience in a similar position. We are looking for someone who is energetic, hardworking, and possesses strong emotional intelligence and problem-solving skills.

Responsibilities:
1. Provide support to key accounts by addressing inquiries, resolving issues, and ensuring customer satisfaction.
2. Assist in managing client relationships and maintaining a high level of customer service.
3. Collaborate with internal teams to coordinate account activities and ensure smooth operations.
4. Analyze account data and provide insights to improve performance and drive growth.
5. Prepare reports and presentations for clients and internal stakeholders.
6. Stay up-to-date on industry trends and best practices to provide valuable input to account strategies.
7. Participate in team meetings and contribute ideas for process improvements and efficiency.

Requirements:
1. Bachelor's degree in Business Administration, Marketing, or related field.
2. 2+ years of experience in account management or customer support.
3. Strong communication and interpersonal skills.
4. Ability to multitask and prioritize tasks effectively.
5. Proficiency in Microsoft Office suite and CRM software.
6. Detail-oriented with a high level of accuracy.
7. Ability to work independently and as part of a team.

Benefits:
- Employee discounts on company products and services.
- Parental leave for eligible employees.
- Remote work flexibility for a better work-life balance.

Working Environment:
At LBC Express Holdings, Inc., we value building strong relationships with colleagues, clients, and partners. Our team-oriented culture encourages collaboration and mutual support to achieve our goals.

Deadline to Apply: September 2, 2024

Equal Opportunity Statement:
LBC Express Holdings, Inc. is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.