Job Description:We are looking for a motivated and dedicated Web Chat Specialist to join our team at Pushkart.ph. As a Web Chat Specialist, you will be responsible for providing excellent customer service through our online chat platform, assisting customers with their inquiries, resolving issues, and ensuring a positive customer experience. This is a full-time position with the flexibility to work from home.
Responsibilities:- Respond to customer inquiries and provide support through our web chat platform- Resolve customer issues and complaints in a professional and timely manner- Maintain a high level of customer service and ensure customer satisfaction- Communicate effectively with customers to provide accurate information and solutions- Use decision-making skills to address customer needs and concerns- Collaborate with other team members to optimize customer support processes- Keep accurate records of customer interactions and transactions
Requirements:- High school diploma or equivalent- Strong attention to detail and excellent communication skills- Ability to make quick decisions and problem-solve in a fast-paced environment- Basic computer skills and familiarity with online chat platforms- Ability to work independently and efficiently from a remote location- No prior experience required, training will be provided
Personality Traits: motivated, dedicatedSoft Skills: attention to detail, decision-making
Benefits:- Relocation allowance for eligible candidates- Free food provided during working hours- Employee discounts on Pushkart.ph products
Working Environment:At Pushkart.ph, we strive for excellence and uphold high standards in all endeavors. We value teamwork, collaboration, and a strong commitment to customer satisfaction.
Equal Opportunity Statement:Pushkart.ph is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, national origin, age, disability, or any other protected status. We welcome and encourage diversity in our workplace.
Deadline to Apply: May 8, 2024
If you meet the requirements and are excited about this opportunity to join our team as a Web Chat Specialist, we encourage you to apply today!How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.
