Support Officer - Work From Home

Job Description:

Bench is seeking a dedicated and reliable Support Officer to join our team on a part-time basis. This position will allow you to work from the comfort of your own home, providing support to our clients and customers in a virtual setting. As an entry-level position, we are looking for individuals with at least 1 year of experience in a similar role.

Responsibilities:
- Provide excellent customer service and support to clients via phone, email, and chat
- Assist with troubleshooting technical issues and resolving customer complaints
- Maintain accurate records of customer interactions and transactions
- Collaborate with team members to ensure a seamless customer experience
- Stay up-to-date on product knowledge and company policies

Requirements:
- Reliable and dedicated work ethic
- Strong communication skills
- Ability to adapt to changing priorities and work in a fast-paced environment
- Proficiency in Microsoft Office and other relevant software
- High school diploma or equivalent

Personality Traits:
- Reliable
- Dedicated

Soft Skills:
- Communication
- Adaptability

Benefits:
- Gym membership
- Free accommodation
- Profit sharing

Working Environment:
At Bench, we encourage curiosity and questioning to fuel innovation and growth. Our team values collaboration and creativity, creating a supportive and dynamic work environment.

Deadline to Apply: September 20, 2024

Equal Opportunity Statement:
Bench is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applicants from all backgrounds and do not discriminate based on race, gender, religion, sexual orientation, or disability.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.