As a Store Manager, you will oversee all aspects of store operations to ensure profitability, customer satisfaction, and a positive work environment. Your primary goal will be to drive sales, manage inventory, and lead a team of retail associates to deliver exceptional service and achieve business objectives.
Key Responsibilities: Lead and motivate a team of retail associates to deliver outstanding customer service and meet sales targets.Implement strategies to drive sales growth and increase profitability, including merchandising, promotions, and upselling techniques.Create and maintain a welcoming and visually appealing store environment that reflects the brand image.Train and develop staff on product knowledge, sales techniques, and operational procedures to enhance performance and promote career growth.Conduct regular performance evaluations, provide constructive feedback, and address any performance issues in a timely manner.Ensure compliance with company policies, procedures, and safety standards to maintain a safe and secure work environment.Handle customer inquiries, concerns, and complaints promptly and effectively, striving to resolve issues to the customer's satisfaction.Collaborate with the operations manager to implement corporate initiatives, communicate store performance, and contribute to strategic planning.Prepare and analyze sales reports, budget forecasts, and other operational metrics to identify areas for improvement and make data-driven decisions.Benefits: Excellent company cultureFree accommodation & devices programHigh incentive programStock option programWork with local & international brandsOpportunities for promotionCompany Intro: Klaiya is an advertising agency specializing in brand & performance marketing, E-Commerce Services & Influencer Marketing. We are the center of excellence that helps businesses establish and develop their online presence & brand awareness. With a pool of Marketing Gurus, E-Commerce Experts, and out-of-the-box creatives, we are certainly one of the leading digital marketing solution providers in the Philippines.
Brands We've Worked With: Nestlé | Unilever | URC | Monde Nissin | Del Monte | Mega Prime Food | Xiaomi | Infinix | Unilab | Lock&Lock
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