Job Scope:
1.
Client Calibration and Management
• Lead collaborations with clients to understand and calibrate their recruitment needs.
• Attend high-level discovery calls and meetings to gather detailed client requirements.
• Maintain and strengthen client relationships to ensure alignment and satisfaction.
• Serve as the primary point of contact for clients, addressing complex recruitment concerns and inquiries.
2.
End-to-end Recruitment
• Oversee and manage the success of Acxelsus' recruitment operations by developing and implementing effective recruitment strategies to attract top talent.
• Conduct comprehensive screenings and interviews to assess candidate fit for client needs.
• Present highly qualified candidates to clients and coordinate interview schedules.
• Provide expert feedback and guidance to Jr. TA Specialists throughout the recruitment process.
• Prepare and review job offers for selected candidates.
• Support new hires through pre-employment requirements, including medical exams and background checks.
3.
Market Research and Analysis
• Stay up-to-date with industry trends and market conditions to provide clients with valuable insights.
• Conduct research on competitor activities and talent availability.
• Use data and analytics to improve recruitment processes and outcomes.
4.
Other responsibilities
• Develop and implement process improvement initiatives and lead various recruitment projects.
• Demonstrate a commitment to continuous learning about all HR facets, including employee relations, compliance, compensation and
benefits, training, and development.
• Lead recruitment training sessions and workshops to enhance HR knowledge and skills within the team.
Job Requirements:
• 5+ years of proven experience in local end to end recruitment
• Must have experience in sourcing both passive and active candidates
• Must have experience in an offshore staffing company and/or BPO industry
• HR generalist experience is an advantage
• Excellent written and verbal English communication skills
• Familiarity with various applicant tracking systems including recruitment automation tools
• Ability to work under pressure and meet deadlines
• Strong negotiation skills and sound judgement
Key Performance Indicators
• Time to Fill
• Quality of Hire (90 days retention)
• Candidate Experience
• Interview to Offer Ratio