Job Scope:
1. Client Calibration and Management
Lead collaborations with clients to understand and calibrate their recruitment needs.Attend high-level discovery calls and meetings to gather detailed client requirements.Maintain and strengthen client relationships to ensure alignment and satisfaction.Serve as the primary point of contact for clients, addressing complex recruitment concerns and inquiries.
2. End-to-end Recruitment
Oversee and manage the success of Acxelsus' recruitment operations by developing and implementing effective recruitment strategies to attract top talent.Conduct comprehensive screenings and interviews to assess candidate fit for client needs.Present highly qualified candidates to clients and coordinate interview schedules.Provide expert feedback and guidance to Jr. TA Specialists throughout the recruitment process.Prepare and review job offers for selected candidates.Support new hires through pre-employment requirements, including medical exams and background checks.
3. Market Research and Analysis
Stay up-to-date with industry trends and market conditions to provide clients with valuable insights.Conduct research on competitor activities and talent availability.Use data and analytics to improve recruitment processes and outcomes.
4. Other responsibilities
Develop and implement process improvement initiatives and lead various recruitment projects.Demonstrate a commitment to continuous learning about all HR facets, including employee relations, compliance, compensation and
benefits, training, and development.
• Lead recruitment training sessions and workshops to enhance HR knowledge and skills within the team.
Job Requirements: 5+ years of proven experience in local end to end recruitmentMust have experience in sourcing both passive and active candidatesMust have experience in an offshore staffing company and/or BPO industryHR generalist experience is an advantageExcellent written and verbal English communication skillsFamiliarity with various applicant tracking systems including recruitment automation toolsAbility to work under pressure and meet deadlinesStrong negotiation skills and sound judgement
Key Performance Indicators
Time to FillQuality of Hire (90 days retention)Candidate ExperienceInterview to Offer Ratio