Spa Supervisor

FILINVEST COMPANY: CRIMSON RESORT & SPA MACTAN JOB SUMMARY:  In accordance with the policies, procedure and standards of Chroma Hospitality and Crimson Resort & Spa, Mactan, under the supervision of the Spa Manager and within the limits of established hotel policies, the Spa Supervisor supervises spa operation including ingredient preparation, spa reception, spa housekeeping, preparation and schedule of treatments, maintaining the SOP in cleaning, and staff scheduling.JOB SUMMARY: Ensures that all spa policies and procedures are conscientiously followed. Prepares daily, weekly and monthly sales reportsMaintains and updates Spa files, as follows:Daily Revenue ReportMonthly Incentive Report Duty Roster for Paytroll Others as specifiedIn-charge of overall spa operation in the absence of Spa ManagerConducts spot random audits the different areas of operationAssists Spa Manager in research and product developmentEnsures proper requisitioning and control of office supplies; follow-up on delivery of materials were neededEnsures all correspondences, faxes, messages, emails are responded to in a timely manner/ disseminated accordinglyHandles and follows-up on assignments as assigned by superiorCooperates and coordinates with colleagues and outside agencies whever necessaryEnsures security and upkeep of all confidential filesMakes recommendations for the improvement of current proceduresMonitors trainings of staffAttends weekly departmental meetings, daily coordination meeting with Spa Manager