Services Support Associate

Great People make Schneider Electric a great company.
Do you dream of working in a company that is driven by a meaningful purpose and that continuously creates an inclusive environment where you are empowered to do your best and be innovative?
The Role: Services Support Associate
The Services Support Associate will be primarily responsible for attending to service now support tickets regarding skill upload and competency tool management.
He/she will also help in the administration of Tableau access.
The analyst will be working within a highly productive and experienced team of Business Analysts supporting Services.
What will you do? (fill in - the job responsibilities, day to day of the job)
· Attend to Service Now tickets concerning managing skill referential, assessing employee skill, certifying employee training.
· Create FSB work orders as needed.
· Be the Tableau access administrator.
Qualifications Who would be successful? · Bachelor's Degree
· At least 1 year working experience.
Experience in SQL is desired but not required. · Must have the ability to effectively interface with the internal team as well as all cross functional teams relevant to data reporting.
Must be proficient in Excel, and PowerPoint. Must be able to handle confidential information in a professional manner. What's in it for me? (add additional benefits specific to job here)
· Global family leave
· Comprehensive medical coverage for employee and dependents
· Worldwide Employee Stock Ownership
· On-site gym
…and more!
Who will you report to? (optional)
About Services As a customer-centric organization, Schneider Electric is a trusted advisor to help customers increase asset reliability, improve total cost of ownership and drive customers' enterprise's digital transformation towards sustainability, efficiency and safety.
Schedule: Full-time
Req: 008XPD #J-18808-Ljbffr