Senior Operational Trainer

Details of the offer

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Primary Responsibilities: Deliver/facilitate new hire training for Coding Training DRG CVA & other areas depends on where the trainer may get cross skilled into e.g. Coding AcademyDeliver new hire and incumbent job specific training using innovative methods that increase retention and enhance cost effectiveness, basis approved standardized curriculumDeliver ongoing refresher training based on development needsResponsible for getting Train the Trainer Certified by the Onshore/offshore Training TeamResponsible for measuring and tracking pre and post training performanceResponsible for tracking assessment scoresOrganize, coordinate, and communicate training programs for the businessProvide feedback on regular basisPartner with leadership to provide coaching during trainingProvide feedback to management on individual and group training resultsProvide feedback to the instructional design teamTraining DevelopmentReview and update training materials as neededComply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do soRequired Qualifications: College GraduateBachelor of Science in Nursing (BSN)2 years of DRG CVA experience Minimum required relevant years of experience: Minimum of 2 years in DRG CVA experienceExperience in DRG CVA | AAPC Certified Inpatient Coder (CIC) or AHIMA Certified Coding Specialist (CCS) | Great communication skillsProven self-Motivating attitudeAbility to facilitate diverse groups of peopleProven team PlayerProven attention to detailQuality focusFlexible to travel depending on business requirement to conduct training from different sitesShift/holiday: Day Shift (but must be flexible) / PH Holiday Preferred Qualification: Experience in Inpatient (IP) coding | AAPC Certified Professional Coder (CPC) At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
Optum is a drug-free workplace. © Optum Global Solutions (Philippines) Inc. All rights reserved.


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