Job Description
We are looking for a self-managed individual to take on the responsibility of maintaining business operations for a technical and technology delivery department. The ideal candidate must be comfortable working with a high degree of attention to detail and discretion as well as incorporating new and effective ways to achieve better results.
Key Responsibilities:Knowledge and understanding in financial management and processes including budgeting, costing, budget management, procurement and contract reviews.Business collaboration skills – ability to establish relationships, communicate and interface effectively across the organization, partners and vendors.Self-driven – ability to work independently in a collaborative but distributed organization structure.Strong time management skills and adaptability to address shifting priorities and tight deadlines and manage multiple work tasks simultaneously.Basic knowledge of Data Centre and IT infrastructure facilities, technology such as structured cabling, racks and servers, telecommunications connectivity, physical and virtual security.Participates in change, incident, problem management and request fulfilment from a process perspective; to establish and enforce department or organization policies, processes, and procedures.Participates in internal and external Information Security and Compliance audits and Risk assessment.People management skills to support a team of infrastructure subject matter experts with leave planning, timesheet management, annual reviews, onboarding and offboarding.Function as an escalation point for the team for any required assistance to partners, vendors, or management.Qualifications:Between 5 to 10 years of working experience in IT business management ideally with banking/financial industry experience.Experienced with procurement and vendor managing x86 systems, network, operating systems, applications, databases, storage, security devices etc.Basic understanding of IT concepts such as virtualization, VPN, and disaster recovery.Basic understanding of IT operation such as Data Centre management, RMA and backup.
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