DIRECT HIRING!Job Overview As a Sales & Marketing Support, you will be responsible for providing comprehensive support to the sales and marketing teams while effectively managing our Customer Relationship Management (CRM) system. The ideal candidate will possess a strong understanding of sales and marketing processes, excellent organizational skills, and proficiency in CRM software. Key Responsibilities: Database Management • Build and maintain customer databases, ensuring accuracy through regular data cleansing and validation. • Implement customer coding for segmentation by region, industry, and type. • Conduct data entry, de-duplication, and format databases compatible with Excel and CRM systems. CRM Management & Support • Regularly update CRM with customer interactions, set appointments for Business Development Managers (BDMs), and assign leads based on customer segmentation. • Manage contacts, ensuring accurate classification and current records. Marketing Campaign Management • Oversee and manage the marketing calendar, executing email, SMS, and LinkedIn campaigns using CRM systems. • Design and distribute marketing content to align with brand strategy. Sales Support • Document call notes and track follow-up actions in CRM. • Prepare sales reports and assist with lead generation. • Confirm appointments and provide updated meeting details for BDMs. Qualifications: • Data Management: Proficient in managing, cleansing, and updating large databases. • CRM & Marketing Tools: Experienced in using CRM systems and marketing platforms for campaign execution. • Organizational & Communication Skills: Strong ability to handle multiple tasks, schedules, and effective communication. • Analytical & Attention to Detail: Skilled in report generation, performance tracking, and maintaining data accuracy. • Marketing Experience & Software Proficiency: Background in managing marketing campaigns, proficient in MS Office and CRM tools. • Proactive Attitude: Self-driven and problem-solving mindset. • Proficient in using AI tools (ChatGPT, Co-pilot etc.) • Proficient in using Apollo.IO, ZoomInfo, Lusha and/or other tools • Willing to work in Ortigas, Pasig.