Requirements Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelor's/College Degree, Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelor's/College Degree, any field.At least 2 year(s) of working experience in the related field is required for this position.Experience in data analysis and interpretationStrong organizational skillsExcellent oral and written communication skillsAbility to prioritize workload, meet deadlines and perform multiple tasks with attention to detail.Ability to communicate call center dataAbility to work independently with minimal supervisionMust possess strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracySelf-Driven and a strong drive for results who exhibits passion and enthusiasm to get things done & has good problem-solving skills and high attention to details.Job Responsibilities Responsible for the creation and maintenance of business operations and client reporting.Develop, modify, maintain, and support reports and dashboards to meet the specific needs of the varying departments and teams to all levels of leadership.To assist in the identification and production of management information and statistics for management at all levels, including the appropriate analysis and production of reports as required.To maintain records and statistics in accordance with current policies.To adhere with existing working practices, methods, procedures, undertake relevant training and development activities and to respond positively to new and alternative systems.To maintain confidentiality and observe data protection and associated guidelines where appropriate.Designs standards reports and metrics reporting to the line of business involving relevant performance metrics and ensures compliance on the meaningful use and application of these reports.Performs other duties assigned.Salary Package is Php32,000 - 39,000