**Job Title:** Remote Operations Associate
**Company:** DMCI
**Location:** Quezon City, NCR, PH
**Job Type:** Part-Time
**Seniority Level:** Associate Level
**Years of Experience:** 2
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### Job Description:
DMCI is seeking a motivated and detail-oriented Remote Operations Associate to join our dynamic team. This part-time position allows you to work from the comfort of your home while contributing to our operational excellence at DMCI. As a Remote Operations Associate, you will play a pivotal role in ensuring the smooth execution of our operational processes and support our commitment to delivering exceptional service to our clients.
### Key Responsibilities:
- **Operational Support:** Assist in daily operational tasks, including order processing, data entry, and inventory management, to ensure timely and accurate delivery of services.
- **Communication Management:** Serve as a liaison between various departments and stakeholders, managing communications effectively and ensuring that all parties are informed and aligned.
- **Problem Solving:** Identify and resolve operational issues promptly, utilizing critical thinking and analytical skills to ensure minimal disruption to workflow.
- **Process Improvement:** Collaborate with team members to evaluate existing processes and identify opportunities for improvement; suggest practical solutions that enhance efficiency and productivity.
- **Reporting and Data Management:** Maintain accurate records of operations-related data and generate performance and operational reports to support managerial reviews and decision-making.
- **Customer Service:** Provide exceptional support to clients and internal teams, addressing queries and resolving issues in a professional and timely manner.
- **Project Support:** Assist in various projects as assigned, providing operational insights and support to ensure successful project execution.
### Requirements:
**Education & Experience:**
- Bachelor's degree in Business Administration or a related field preferred.
- Minimum of 2 years of experience in an operations or administrative role.
**Technical Skills:**
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and familiarity with project management tools.
- Experience with data analysis and reporting; knowledge of CRM systems is a plus.
**Personality Traits:**
- **Independent:** Able to work autonomously while managing time effectively and prioritizing tasks.
- **Dedicated:** Committed to quality work and achieving personal and team objectives.
**Soft Skills:**
- **Leadership:** Demonstrated ability to take initiative and lead projects or teams effectively.
- **Adaptability:** Ability to thrive in a fast-paced and changing environment, remaining flexible and open to new challenges.
### Benefits:
- **Relocation Allowance:** Financial support for employees relocating for work.
- **Employee Discounts:** Access to exclusive discounts on company products and services.
- **Medical Coverage:** Comprehensive health insurance plans to support your well-being.
### Working Environment:
At DMCI, we recognize and reward our team members based on performance and merit. You will be part of a supportive environment where your contributions are valued, and professional growth is encouraged.
### Application Deadline:
Please submit your application by **September 28, 2024**.
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**Equal Opportunity Statement:**
DMCI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, or any other characteristic protected by law.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.
