Job Description:
Phoenix Petroleum Philippines is seeking a Remote Client Relations Manager to join our team in Antipolo, Calabarzon, PH. This part-time position is ideal for a candidate with 6 years of experience in client relations and a mid-to-senior level of seniority. As a Remote Client Relations Manager, you will be responsible for managing client relationships, ensuring client satisfaction, and driving business growth.
Responsibilities:
- Develop and maintain strong relationships with clients through regular communication and meetings
- Understand client needs and provide solutions to meet those needs
- Collaborate with internal teams to ensure client expectations are met
- Identify opportunities for upselling and cross-selling to existing clients
- Monitor client satisfaction and address any issues or concerns in a timely manner
- Track and report on key performance metrics related to client relationships
- Stay up-to-date on industry trends and competitor activities
- Provide feedback to management on client needs and market trends
Requirements:
- 6 years of experience in client relations
- Energetic and resourceful personality traits
- Strong leadership and communication skills
- Ability to work independently and remotely
- Excellent organizational and time management skills
- Proficiency in Microsoft Office and CRM software
- Bachelor's degree in Business Administration or related field
Benefits:
- Life insurance
- Travel & spending expenses
- Paid overtime
Working Environment:
At Phoenix Petroleum Philippines, we offer a flexible environment that adapts to change with speed and efficiency. Our team is dedicated to providing exceptional service to our clients while fostering a collaborative and supportive work culture.
Deadline to Apply:
Interested candidates should apply by September 13, 2024.
Equal Opportunity Statement:
Phoenix Petroleum Philippines is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.