Job Description:
GMA Network Inc. is seeking a Remote Client Relations Associate to join our team in Makati, NCR, PH. This part-time position at the Associate Level requires a minimum of 2 years of experience in client relations or a related field. The ideal candidate will be motivated, independent, and possess strong people management and project management skills.
Responsibilities:
- Manage client relationships remotely, ensuring their needs are met and issues are resolved in a timely manner
- Collaborate with internal teams to deliver high-quality service to clients
- Develop and implement strategies to improve client satisfaction and retention
- Communicate effectively with clients through various channels, including email, phone, and video conferencing
- Track and analyze client feedback to identify areas for improvement
- Assist in the development of client proposals and presentations
- Stay up-to-date on industry trends and best practices in client relations
Requirements:
- Bachelor's degree in Business Administration, Marketing, or a related field
- 2+ years of experience in client relations or a similar role
- Strong communication and interpersonal skills
- Excellent organizational and time management abilities
- Proficiency in Microsoft Office and CRM software
- Ability to work independently and as part of a team
- Experience working remotely is a plus
Benefits:
- Company transportation
- Free accommodation
- Employee discounts
Working Environment:
As a Remote Client Relations Associate at GMA Network Inc., you will have the opportunity to build strong relationships with colleagues, clients, and partners. Our team values collaboration, innovation, and a commitment to excellence.
Deadline to Apply:
Interested candidates should submit their applications by September 6, 2024.
Equal Opportunity Statement:
GMA Network Inc. is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.