The Recruitment Manager handles relationship management with existing and new clients, and is responsible for securing job requisitions on a regular basis. They will develop, maintain and grow client relationships to ensure a high level of quality service and customer satisfaction. Furthermore, they will oversee an internal recruiting team, providing consistent guidance to achieve successful target delivery. Responsibilities Client Management Manages designated accounts of varying industries by timely coordination with the clients and overseeing the performance of the internal recruitment teamDevelops a thorough understanding of the client's position in the market, their recruitment needs and provide solutions and strategies, while promoting our company's servicesCreates and builds strong working relationships with both internal and external stakeholdersManages daily client communications and collaborations on current and upcoming business opportunitiesActs as a representative on client calibrations, securing an accurate and full view of the clients requirements and processes, and sharing the same to the internal recruitment teamConducts client visits as deemed necessary and attend offsite activities for relationship building opportunities.Presents proposals for new business opportunities to existing clients.Regularly secures updates on changing market trends to align the internal recruitment team and provide valid insights to clients Recruitment Delivery and Team Management Manage, track and oversee recruitment activities identified for designated clientsCollaborate with other members of the recruitment team to plan, develop and implement recruitment strategiesDetermine the effectiveness of hiring plans and strategy implementationEnsure minimum qualifications are met for job openingsParticipate in the interview and selection process, making recommendations on potential process improvements, if neededBuild networks to develop a pool of candidates for different positionsProvide coaching and closely monitor productive of recruiters, providing timely feedback, developing plans for employee growth, and documenting performance issues or concernsComprehend job descriptions and job specificationManage initiatives to produce quality applicants using various sourcing channelsProvide analytical and well-documented hiring reportsFulfill hiring targets within the specified timeframeOther relevant tasks may be added as needed Minimum Qualifications At least 5 years of solid end-to end BPO recruitment experience for volume hiring and agent rolesAt least 2 years of leadership (Manager or Assistant Manager level) within the recruitment industryAt least 3 years of experience supporting roles within the Philippine marketAt least 1 years of recruitment experience within the staffing industryProven experience managing RPO projects with BPO companies is a plusExtensive knowledge of recruitment processes and Philippine recruitment industry standardsProven experience with recruitment strategy building and execution, hiring forecast management, and recruitment skills trainingStrong interpersonal, rapport-building and negotiation skillsHighly adaptive to ever-changing and fast-paced hiring demands across various industriesHighly proficient in spoken and written English communicationAt least a College Degree holder, preferably in Psychology, HR or any related fieldWilling to work on a hybrid set-up (80% work at home) and travel in different areas if needed (mainly within Metro Manila)Amenable to work on a predominantly day shift schedule with the possibility of adjusting depending on the business need