Quality Analyst

*Identify and remedy defects within the production process
*Recommend, implement and monitor preventative and corrective actions to ensure that quality assurance standards are achieved
*Compile and analyze statistical data
*Ensure that user expectations are met during the testing process
*Draft quality assurance policies and procedures
*Investigate customer complaints and product issues
*Proven work experience as a Quality Analyst or similar role
*Experience in quality inspection, auditing and testing
*Excellent communication skills, both written and verbal
*Strong computer skills and knowledge of QA databases and applications
*Strong analytical and problem-solving skills
*Meticulous attention to detail
*Relevant training and/or certifications as a Quality Analyst