Quality Analyst

Identify and remedy defects within the production processRecommend, implement and monitor preventative and corrective actions to ensure that quality assurance standards are achievedCompile and analyze statistical dataEnsure that user expectations are met during the testing processDraft quality assurance policies and proceduresInvestigate customer complaints and product issuesProven work experience as a Quality Analyst or similar roleExperience in quality inspection, auditing and testingExcellent communication skills, both written and verbalStrong computer skills and knowledge of QA databases and applicationsStrong analytical and problem-solving skillsMeticulous attention to detailRelevant training and/or certifications as a Quality Analyst