Outbound / Inbound Sales Representative: Earn Up To

Fusion BPO Philippines is looking for aspirant CSR(s) to start next week. This is for our Sales account ramping up. Be part of our growing team and enjoy the following packages:
 

What's in it for YOU?

HMO + FREE dependent

Work and grow in a familial environment

Competitive salary package, benefits, and commissions

Job Description

 

Outbound Service helps the homeowners match the service request to the service professionals. Helping the customer to understand the service and what the company can offer to make their life easier.80% customer service and 20% upselling service.

Has customer service experience and upselling experience.

Maintaining a positive, empathetic, and professional attitude toward customers at all times.

Should have high attentive listening skills, Confident and highly conversational type of person.

Should have the initiative and be proactive in offering

another service.Should be a fluent speaker with no regional accent.

Responding promptly to customers? needs.

Acknowledging and resolving customer complaints.

Knowing our products inside and out so that you can answer questions.

Processing Service requests and matches to the service professionals.

Keeping records of customer interactions, transactions, comments, and complaints.

Communicating and coordinating with colleagues as necessary.

Ensure customer satisfaction and provide professional customer support.

Computer Literate and easy to learn the system navigation.

Knowledge of home improvement is a plus.

Can manage pressure and stress.

Minimum Qualifications

At least SHS graduate

At least 6 months of BPO Experience

Excellent communication skills - verbal and written

Willing to work on-site

Can start ASAP

Location
7th floor, Robinson's Cybergate, Fuente Osmeña, Cebu City.