Operations Support Enginner

Job Responsibilities: Manage Lark emails; monitor Lark group messagesSystem monitoring for Telegram / Grafana / CloudflarePerform initial troubleshooting or contact relevant personnel for issue resolutionUpdate project versions via JenkinsHandle whitelist requests from the business department / create VPNsAddress SSL certificate alertsUpdate the GeoIP database for all projects weeklyCoordinate issues with third-party vendors and provide server logsManage DNS records, change name servers, and redirect domains Qualifications: Bachelor's degree in IT or any related field ( Fresh graduates are welcome )Strong analytical and troubleshooting skillsBasic knowledge of Linux administrationAble to perform troubleshooting and administrative tasks with minimal supervision.Possess knowledge of monitoring systems like Prometheus (preferred to have but not compulsory)Possess knowledge of Bash Scripting (Preferred to have but not compulsory)Willingness to work in shifts.Required language(s): English, Mandarin (as the role requires candidate to deal with Mandarin speaking clients.)