We are looking for awesome and talented Client Services Managers who wants to join our growing #happy@work team!
Available roles: Operations DirectorSenior Operations ManagerOperations Manager (Digital Ad ops)Operations Manager (Technical)Operations Manager (Healthcare)Operations Manager (Customer Support)Assistant Operations ManagerClient Services ManagerClient Services/Customer Success Manager
Objectives of this role
Collaborate with senior managers in the development of performance goals and long-term operational plansMaximize efficiency and productivity through extensive process analysis and interdepartmental collaborationSet strategic goals for operational efficiency and increased productivityWork with project managers in the development of financial and budgetary plansAnalyze current operational processes and performance, recommending solutions for improvement where necessary
Responsibilities
Develop, implement, and monitor day-to-day operational systems and processes to provide visibility into the goals, progress, and obstacles of key initiativesDraw on relationships with department heads, external partners, and vendors to make decisions regarding operational activity and strategic goalsPlan, monitor, and analyze key metrics for day-to-day operations to ensure efficient and timely completion of tasksDevise strategies for ensuring the growth of programs enterprise-wide, and implement process improvements to maximize output and minimize costsAdhere to the company's policies and standards, and ensure that laws and regulations are being followedWork closely with Human Resources to lead the team with integrity and to establish and maintain a trusting, inclusive, and productive environment
Required skills and qualifications
Preferably with 5-10 years in a senior leadership role in a field related to our industryMasterful organizational, communication, and leadership skills, backed by previous professional successSuperior knowledge of multiple operational functions and principles, including finance, customer service, production, and employee managementProven ability to plan and manage operational processes for maximum efficiency and productivityAbility to streamline or implement structures and roles that boost speed and efficiency while supporting rapidly shifting business demandsStrong working knowledge of industry regulations and legal guidelinesMust be willing to work onsite a shifting schedule at Bonifacio Global City, Taguig Other info: Want to be an iOPEXian? Start your #iopexhappyatwork journey today and make sure to visit: linktr.ee /iopexphApplication Process: 1 Day hiring (Onsite Process depending upon the availability of the hiring managers)Work set up: OnsiteSchedule: ShiftingSalary Range: Your current and expected salary as well as your interview with the hiring managers will be considered for the offer
What's in it for you?
Our people enjoy some amazing perks, check out a few below:
Competitive salary packageExciting employee engagement activitiesStability (Continuously getting pioneer accounts)Learning sessions every weekFast career growthFree Parking PassesAccessible locationHMO (Free dependent)Leave credits/Leave conversionsNight differentialUncapped annual appraisal2 days off
And most importantly, you'll be part of a growing company with dynamic and engaging team.