**Job Title:** Online Virtual Assistant
**Company:** Globe Telecom
**Location:** Cebu, Central Visayas, PH
**Job Type:** Full-time
**Seniority Level:** Associate Level
**Years of Experience:** 4
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### **Job Description:**
Globe Telecom is seeking a highly organized and dynamic Online Virtual Assistant to join our team in Cebu. The ideal candidate will play a crucial role in supporting various administrative and operational functions to enhance productivity and efficiency. In this full-time position, you will have the opportunity to contribute to a fast-paced environment while fostering professional growth and adapting to the latest trends in the telecommunications industry.
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### **Key Responsibilities:**
- **Administrative Support:**
- Manage executive schedules, including coordinating meetings, appointments, and call calendars to optimize time management.
- Handle incoming communications, ensuring prompt and professional responses to emails, messages, and inquiries.
- Prepare and edit correspondence, reports, and presentations, ensuring accuracy and attention to detail.
- **Research and Analysis:**
- Conduct comprehensive research on industry trends, competitor activities, and market dynamics to support decision-making processes.
- Analyze data and present findings through well-organized reports that provide actionable insights.
- **Project Coordination:**
- Assist with project management tasks, including tracking progress, maintaining timelines, and updating stakeholders on project developments.
- Work collaboratively with cross-functional teams to facilitate seamless communication and project execution.
- **Customer Support:**
- Provide exceptional virtual customer service, addressing customer inquiries and issues efficiently and with a focus on satisfaction.
- Maintain records of customer interactions and contribute to improving service processes.
- **Documentation & Record Keeping:**
- Maintain organized digital files and document management systems to ensure easy access and retrieval of information for team members.
- Prepare regular reports on team activities and project progress to support strategic planning.
- **Continuous Improvement:**
- Identify opportunities for improving existing processes and contribute ideas to enhance operational efficiency.
- Stay updated on emerging technologies and best practices relevant to administrative support functions.
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### **Requirements:**
- **Education:**
- Bachelor's degree in Business Administration, Communications, or a related field.
- **Experience:**
- Minimum of 4 years of experience in administrative support, virtual assistance, or a similar role, preferably in the telecommunications or technology sector.
- **Technical Skills:**
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and familiarity with project management tools (e.g., Trello, Asana).
- Strong computer skills with the ability to quickly learn new software applications and tools.
- **Personality Traits:**
- **Reliable:** Consistently meets deadlines and maintains a dependable presence in the team.
- **Adaptable:** Thrives in a dynamic environment and adjusts to changing priorities with ease.
- **Soft Skills:**
- Strong **research skills** to gather data and insights efficiently and effectively.
- Exceptional **attention to detail** to ensure accuracy and quality in all tasks.
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### **Benefits:**
- Profit sharing opportunities, fostering a sense of ownership and partnership in the company's success.
- Comprehensive dental insurance to support your health and wellness.
- Travel and spending expenses for job-related activities, ensuring you have the resources needed to perform effectively.
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### **Working Environment:**
At Globe Telecom, we are committed to providing opportunities for unlimited personal and professional growth. Our company culture encourages innovation, collaboration, and continuous learning, allowing you to excel in your role while contributing to our collective success.
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### **Application Deadline:**
Please submit your application by **October 4, 2024**.
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### **Equal Opportunity Statement:**
Globe Telecom is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applications from individuals of all backgrounds and experiences.
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Join us at Globe Telecom and embark on a rewarding journey that not only provides you with job satisfaction but also supports your career aspirations!How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.
