Online Chat Support Officer

Job Description:

Avion School is seeking a dedicated and enthusiastic Online Chat Support Officer to join our team in Makati, NCR, PH. As an Associate Level position, the ideal candidate will have at least 3 years of experience in a similar role.

Responsibilities:
- Provide online chat support to students, prospective students, and other stakeholders
- Respond to inquiries in a timely and professional manner
- Assist with troubleshooting technical issues related to our online platform
- Collaborate with other team members to ensure a seamless customer experience
- Maintain accurate records of all interactions and follow up as needed
- Stay up-to-date on company policies, programs, and services
- Participate in training sessions to improve knowledge and skills

Requirements:
- Hardworking and passionate about providing excellent customer service
- Strong planning and organizational skills
- Ability to work well in a team environment
- Excellent communication skills, both written and verbal
- Proficiency in using online chat platforms and other communication tools
- Experience in a customer service or support role preferred

Benefits:
- Company transportation provided
- Medical coverage for employees
- Relocation allowance for eligible candidates
- Opportunities to give back to the community through corporate social responsibility initiatives

Equal Opportunity Statement:
Avion School is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. All qualified applicants will receive consideration for employment.

Deadline to apply: ********

If you meet the requirements and are excited about the opportunity to join a dynamic team in a fast-growing company, we encourage you to apply for the Online Chat Support Officer position at Avion School.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.