Drive growth at one of the fastest-growing companies in America Fresh Prints is an NYC-based custom apparel startup, experiencing 60% growth Y/Y. As a Retention Coordinator, you'll join a team driving the growth of our $40 million business by retaining high-value accounts at scale.
You'll grow as Fresh Prints grows. You'll get all the time and support you need to learn a lot, develop professionally, and have a significant impact.
Description of the Role Collaborate with graphic designers, marketing, and content teams to write on-brand copy for our collegiate and corporate clientele Analyze sales data, comms, and customer behavior to come up with retention marketing strategies and execution plans Execute on cross-functional retention marketing work along with sales, and other marketing team members to ensure successful account retention per campaign Analyze the impact of retention campaigns and initiatives and apply findings to future campaigns Keep up to date with social media trends, college trends, and evolving language in the USA The Unknown - we're always looking to find new ways to improve and we also want you to take ownership over projects you think can add value to Requirements 1-2 years of work experience (client-facing and analytical roles preferred) Fluency in English Comfortable collaborating with the broader team Comfortable working in an Agile marketing structure Excellent communication skills Strong time management & prioritization skills Self-motivated and excited to work on different projects Personal Attributes Proactive. You believe it's always on you to make sure anything you do is a success. In love with a challenge. You revel in solving problems and want a job that pushes you out of your comfort zone. Goal-oriented. You're incredibly ambitious. You're dedicated to a long-term vision of who you are and where you want to go. Open to change. You're inspired by the endless ways in which everything we do can always be improved. Calm under pressure. You have a sense of urgency but channel it into productively working through any issues. Super attentive to detail. You have an eagle's eye for detail and can catch any mistake within seconds. Compensation & Benefits Competitive monthly salary Health insurance reimbursement The opportunity to learn a lot rapidly Working with a talented and busy team dedicated to building a business together Details Work from Home setup Monday to Friday This is a salaried role, not an hourly role. To help coordinate across time zones of different teams, we ask that you be available for any meetings from3:00 PM to 12:00 AM Philippine Standard Time Fresh Prints is an equal employment opportunity employer and promotes diversity; actively encouraging people of all backgrounds, ages, LGBTQ+, and those with disabilities to apply.
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