Mandarin Data Analyst (Mid Shift, Weekends Off)

BENEFITS : ? Rice Allowance
? 13th-month pay
? Government Mandated Benefits
? Paid leaves JOB DETAILS : Company Profile: This company is the biggest solutions and service company that supports the Top 10 Biggest Logistics and Freight Forwarding companies around the world. They manage the clients' invoice audit, Payment processing of sellers and buyers.

Position: Mandarin Data Analyst
Industry: Logistics Company
Schedule: Mid shift (12:00 noon - 9:00 pm)
Location: Cebu City
Salary: P 80,000 - P 85,000
Setup: Work Onsite

Requirements:
? Proficient in Mandarin and English
? With Bachelor's Degree with any related courses
? With experience in the logistics industry is an advantage
? Background in Data Analysis and Customer-facing job experience

Responsibilities:
? Quickly develops a deep understanding of assigned and Customer processes, and how these are met within the system
? Builds relationships across partner organizations, serving as a subject matter expert
? Actively manages assigned accounts, providing timely assistance and/or guidance on how to resolve billing concerns or issues
? Ensures strong reasoning is provided for all Audit decisions, in line with requirements; accountable for the accurate and timely delivery of analysis and reports
? Manages KPIs and Metrics with the goal of ultimately increasing overall customer satisfaction with products and services
? Ensure that actions and reports are delivered on time and invoices are paid in a timely fashion
? Acts as one team, supporting other team members, actively seeking and providing feedback, participating in regular coaching and development, and building a strong team culture
? Proactively identifies risks or process gaps to the TL, ensuring that mitigation plans are in place, working to resolve or escalate issues in a timely manner
? Acts as an advocate for continuous improvement, identifying opportunities and efficiencies in the role