Job Description We are looking for a Manager, O2C Service Delivery to join our growing team in Finance based in our shared service centre in Philippines.
Responsibilities Support the European markets. Lead a team of O2C associates and specialists, provide guidance to junior/senior team members. Assist in generating invoicing and payments according to partner contracts. Reconcile billing and payment discrepancies and ensure data validity, accuracy, and completeness. Support on month-end closing activities. Proactively engage and collaborate with local & regional teams to solve operational issues and problems with speed and quality. Contribute actively in further improvement and optimization of processes. Support O2C-related projects or be the key person in project teams. Works with multiple stakeholders to resolve complex problems with minimal guidance. Updates job knowledge by participating in educational opportunities Qualifications Requirements Bachelor's Degree in Accountancy or any business-related course. At least 5 years of experience in O2C function. At least 1 year of experience in leading a small team Knowledge of general accounting principles, regulatory standards and compliance requirements Strong affinity with different systems like Salesforce, SAP, SQL, Google Studio, and other Business Intelligence tools, Proficiency in MS Office, especially Excel, including the ability to operate computerized accounting and spreadsheet programs. High degree of accuracy, attention to detail and confidentiality Excellent analytical, problem solving and decision-making and data-entry skills Above average verbal, listening and written communication skills Effective planning, organizational, stress, and time management skills Sense of urgency and ability to meet deadlines Ability to work independently or within a team Proficiency in English is preferred for effective communication with overseas stakeholders and vendors.