Liaison Officer

Qualifications:
-Male, preferably with own motorcycle,
-With pleasing personality, height is an advantage
-Graduate of any 4-year Bachelor of Science course
-HMO/Hospital/Clinic work experience is a plus
-Computer Literate (Knowledgeable in Microsoft Office, Excel, Smartsheet)
-With good communication skills

Job Responsibilities:
-Educates members of their HMO coverage during hospital admissions.
-Facilitate Hospital Admission and Discharges of EastWest Healthcare Members thru face-to-face visit.
-Facilitation of Check payment transmittal and delivery
-Performs other duties and responsibilities as maybe assigned by the immediate superior.
-Process and maintain accurate customer billing information
-Generate invoices and statements in a timely manner
-Track and monitor outstanding accounts receivable
-Communicate professionally with customers via phone, email, and mail to collect overdue payments
-Research and resolve billing discrepancies
-Process customer payments (including online payments)
-Apply late fees and penalties according to company policy
-Escalate unresolved accounts to designated personnel when necessary
-Maintain detailed records of all collection activities
-Prepare reports on collection performance metrics
-Adhere to all company collection policies and procedure