Job Description Responsibilities: Primary Collaborate with process stakeholders to ensure effective and efficient process operations. Own and manage the service delivery and performance with defined SLAs/KPIs. Ensuring the process complies with any regulations and internal controls/risk management measures Able to prepare detailed reporting, provide analysis or insights on various data/reports and present performance results to relevant stakeholders in governance forums ( Monthly, Quarterly Business Others: Ensure maintenance of process documentation ( Process models, Standard Operating Procedures) Liaise with Central (Delivery Hero), Regional and GRC on managing relevant policies and procedures affecting AP processes Assess change requests, prepare decision making and foster implementation Actively help to solve systemic or complex issues and problems in an effective manner Support internal and external audits Qualifications Basic Qualifications University degree in Economics, Finance, Business Management or equivalent 10+ years of relevant AP functional experience (either in operations or process ownerships) Strong analytical skills, solid communication and presentation skills Experience working in a multinational environment with a complex regional/country environment (preferably within the Tech Industry) Experience & Knowledge Professional certifications such as CPA, CA, ACCA, etc. Worked in a Finance Shared Service Centre Strong leadership skills Strong communicator with the ability to influence, persuade and drive action. Demonstrable experience leading and managing teams Process-oriented with an understanding of both financial and operational controls Familiar with key systems; Ariba, SAP and Concur Strong analytical skills and can foresee upstream and downstream impacts Proficient with Google Suite and/or Microsoft applications for analysis and reporting Comfortable working in a fast-paced environment with tight deadlines A creative mindset and a willingness to question assumptions and conventional wisdom.