Junior Digital Marketing And Community Management Specialist

Junior Digital Marketing and Community Management Specialist Manage the online communities of The Astoria Group Reply to all reviews received via different Online Travel Agency (OTA) websites like Booking(dot)com, Agoda, etc. Assist handling and tracking crises and complaints online Proactively report critical issues to appropriate departments and key officers Improve messaging structure of The Astoria Group accounts for efficient communication Perform review audits and competitive analyses from other community management efforts Monitor overall performance of the brand's social media pages and online listings Generate reports from OTA data and compile information into a presentation Help the team in the development of original digital content Assist in promoting a positive brand image in online channels for The Astoria Group 1 to 2 years relevant experience in community management and crisis resolution. Maintains good judgment and composure when dealing with challenging situations Proven experience in the creation of online content and its best practices Familiarity with social media management software Experience using Microsoft Office apps Stay relevant by knowing the best practices of community management and content development Antas ng seniority Entry level Uri ng trabaho Uri ng trabaho Full-time Mga Industriya Media Production National Capital Region, Philippines 2 linggo nakalipas Digital Marketing Assistant - Organic Social Unilever International - Assistant Marketing Manager - Philippines (Fixed Term Contract) Digital Marketing Associate / Digital Analyst #J-18808-Ljbffr