It Supervisor/ San Antonio Village Makati/20K

Qualifications:? - A bachelor's degree in computer science, information technology, or similar.? - 3-5 years of experience as an IT supervisor? - Exceptional ability to provide technical support and resolve queries.? - In-depth knowledge of computer hardware, software, and networks.? - Experience in documenting processes and monitoring performance metrics.? - Exceptional interpersonal and communication skills.? - Excellent interpersonal and leadership skills.Key Responsibilities:?- Provide primarily PC hardware and software support, set up and configuration? - Support CLIENT for scheduled onsite requests? - Deliver break-fix service? - Ensure that the faulty equipment is repaired to working order. Recommend if the faulty equipment requires replacement and escalate to Team Lead if requires hardware vendor's resolution? - Support and maintenance for hardware such as PCs,, Laptops, printers, tablets, mobiles, etc. in line with CLIENT''s requirements? - Handle the Equipment/Device Inventory, active Directory Clean-up,wired/wifi Internet connection, outlook issues and concern? - Mobile deployment, setup and configuration? - Perform system administration such as but not limited to LDAP password reset, Vendor Assistance, 0365 support and assistance? - Ensures communication by developing and delivering timely status reports and presentations for Steering Committee and project stakeholder notification. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; and participating in professional webinars.? - Integrates information from a variety of sources to arrive at a broad understanding of issues.