It Staff / Control Center Staff

The Control Center Staff will support managing and maintaining the charger network.
This person is tasked at monitoring the charger network from the operations center, and responding to inquiries and incidents or events.
The ability to triage based on knowledge of the product and services and critical thinking will be valuable to resolve issues as they arise.
This person shall also manage scheduled activities to manage customers and stakeholder expectations on maintenance, enhancements, or, charger availability.

Requirements: Bachelor's or equivalent training or degree in Information Technology, Electrical Technician or related fieldMust have 1 to 2 years of work experience in a technical role or contributor and/or a role that performs root-cause analysis on system or equipment failuresMust have 1 year of work experience in a cross-functional role and/or communicating with external resources for support