Inside Sales Support Specialist (B2B Ecommerce)

NOVA Signage leads in providing innovative, made-to-order signage solutions for sign and printing shops across North America. We specialize in delivering personalized signage, metal and acrylic signs, illuminated LED channel letters, and neon signs. Since 2016, we've provided effortless access to top-tier, custom signage solutions, enhancing our partners' offerings and capabilities.

We're now looking for a Customer Solutions Specialist to join our sales team. This is a full-time, remote job opportunity. 
Responsibilities: Manage inbound inquiries (mostly emails and some phone calls) and assist clients from inquiry to sales stageInput and enhance lead information in the CRMCollaborate with the design team to draft quotes for client projectsEstablish the best customer experience and increase the quote-to-sale conversion rateUnderstand products well and provide creative solutions for custom projectsWork collaboratively with the design and production teams to meet and surpass sales goals Qualifications: Bachelor's degreeAbility to work 9:30 AM-6:30 PM PST (Manila time 00:30 AM - 9:30 AM Tue-Sat)Exceptional English communication skills, both written and verbalExperience with Gmail/G Suite; Streak CRM is a plusMinimum of 3 years of similar experience with a track record of achieving revenue targetsBasic math and physics knowledge (high school level)Internet savvy, with a focus on eCommerceAttention to detail Good to Have: Good copywriting skillsProficient in Excel and data analysis How We Work: Entrepreneurial and highly operational environmentValue radical open-mindedness and growth orientationProvide frequent and open feedback for continuous improvement Perks: 13th-month salaryIndustry-leading training in the inbound sales domainGroup insurance plan with one dependent covered (after 9 months with the company)Paid time off: 10 Canadian public holidays + 10 days paid vacation + 4 personal days per year Compensation: 35,000-40,000 Php Monthly Base Salary + Uncapped Sales Commissions + Yearly performance bonus = 50,000 to 80,000 Php monthly, depending on experience and sales performance
How to Apply: This is a full-time, remote job opportunity. Please send your application through this form: forms(dot)gle/dK5FsqAQBHakTq4S7. This is the only way to get shortlisted. Please do not contact us through other channels.