Job Description: We are seeking an experienced and dynamic General Manager to lead and oversee the operations for our franchise locations. The ideal candidate will be responsible for ensuring the smooth and profitable operation of all the franchise outlets, maintaining high standards of customer service, and implementing effective business strategies. This role requires strong leadership skills, a strategic mindset, and the ability to drive growth and efficiency across all locations.
Essential Duties and Responsibilities Oversee daily operations of franchise locations to ensure compliance with company standards and policies.Develop and implement business strategies to improve sales and profitability.Monitor financial performance and prepare regular reports for senior management.Lead, mentor, and motivate franchise managers and staff to achieve business goals.Ensure high levels of customer satisfaction through excellent service and product quality.Coordinate with marketing teams to execute promotional activities and campaigns.Manage inventory and supply chain processes to optimize efficiency.Identify opportunities for expansion and growth within the market.Maintain strong relationships with franchisees and address any operational issues.Qualifications Bachelor's degree in Business Administration, Management, or a related field.At least five (5) years of related work experience with proven experience as a General Manager or in a similar leadership role within the franchise industry.Strong understanding of business management, financial principles, and retail operations.Excellent leadership, communication, and interpersonal skills.Ability to develop and implement strategic plans and initiatives.Strong problem-solving skills and the ability to make sound decisions.Proficiency in using business management software and tools.Ability to work in a fast-paced environment and manage multiple tasks effectively.Preferably with background in Food & Beverage industry.Willingness to travel to various franchise locations as needed.
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