We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.
GFS SAP Business Network Ariba is looking for Temporary Staff. He/she will be working independently within the team managing Ariba Operations receivables and dispute cases. Specialist must be enthusiastic to join SAP. Willing to contribute to its success by embracing our culture and passionate to company's key competencies: SUCCESS, ACCOUNTABILITY, PROFESSIONALISM, INTEGRITY, TEAMWORK and TRUST. Key Areas of Responsibility and Tasks · Perform monitoring and collection of receivables including overdue receivables · Proactively call customers to reassure the time of invoice payment · Creation and distribution of dunning letters to customers in a prompt and accurate manner · Investigate billing discrepancies and respond to external queries through Dispute Cases · Handle a selected group of customers · Work closely with both internal & external customers to expedite the collection efforts · Investigate A/R impairments and propose Sales Allowances · Escalate to management team any problem that holds the collection process to flow · Update reports and send the statement of accounts to each customer · Support the training of new team members · Participate in projects · Monitor open dispute cases · Follow SAP processes and use application tools available in ISP · Support Ad-hoc queries and contributes to projects · Contact for external and internal auditors · Analyze and investigate dispute cases to avoid complaints in future SAP Competencies · Accounting and collections knowledge · Customer focus approach · Communication skills (verbal and written) · Monitoring of payment behavior of customers · Ability to work under pressure · Ability to work in an international environment · Understanding of SAP´s goals and strategy · SAP Employee Competencies · IT Principles & data security · Partner & Third Party Engagement · Quality Focus · Results Driven · Self-Development · Teamwork & Collaboration · Operate SAP Financial Processes & Systems · Analytics capabilities · Good problem-solving skills are required · Must be a well-organized and self-starter with "can do" attitude Job Specific Competencies & Skills · Solid problem solving and analytical skills · Good negotiation skills · Good consulting skills for solving the customer requests to provide the best solution for customer and SAP's interests' · Very good in preparing decisions and take decisions in given boundaries · Knowledgeable in Finance and Accounting Concepts Experience & Language Requirements At least 2 years of Credit & Collections experience Experience with SAP ERP or similar platform such as SAP/Oracle/NetSuite/QuickBooks/Microsoft is required. Proficient in Microsoft Excel and Word Willing to work onsite at Ortigas Pasig City Education College graduate ?Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
We win with inclusion SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
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For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
EOE AA M/F/Vet/Disability: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.
Requisition ID: 400683 | Work Area: Finance | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Limited Full Time | Additional Locations: #LI-Hybrid.