Role Summary:
The Division Head of Business Development position oversees critical functions, including sales, sales support, order distribution, and client management. The ideal candidate will be a strategic thinker, adept at managing diverse teams, and passionate about achieving organizational goals.
Responsibilities: Sales Leadership:
Manage the sales team, including sales representatives, account managers, and business development executives.
Set sales targets, monitor performance metrics, and drive revenue growth.
Collaborate with marketing to align sales strategies with market trends.Sales Support and Order Distribution:
Oversee the sales support function, ensuring efficient lead management, proposal preparation, and customer inquiries.
Work closely with the order distribution team to optimize order fulfillment processes.
Monitor order levels, delivery timelines, and delivery accuracy.Service Costing and Pricing:
Develop and maintain accurate service cost models.
Collaborate with finance and operations to determine pricing strategies.
Ensure competitive pricing while maintaining profitability.Client Relationship Management:
Cultivate strong relationships with key clients and partners.
Understand client needs, address concerns, and provide exceptional service.
Collaborate with account managers to enhance client satisfaction.Market Analysis and Strategy:
Conduct market research, analyze industry trends, and identify growth opportunities.
Develop and execute business development strategies aligned with organizational goals.
Explore new markets, partnerships, and revenue streams.Budgeting and Financial Planning:
Forecast revenue, track expenses, and optimize resource allocation.
Balance cost-effectiveness with revenue targets.Cross-Functional Collaboration:
Work closely with other departments (finance, operations, business support) to ensure seamless processes.
Collaborate with product development teams to align offerings with market needs.
Foster a collaborative and customer-centric culture.Qualifications: Bachelor's degree in Business Administration, Marketing, or a related field (Master's preferred).Proven track record (minimum 8 years) in business development, sales, or related roles.Strong leadership skills, decision-making abilities, and problem-solving acumen.Excellent communication, negotiation, and presentation skills.Proficiency in data analytics and project management tools.
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