Work Location: Hybrid (Angeles City, Pampanga) Work Schedule: Shifting Schedule Responsibilities: Working closely with the Business Unit Manager, leads the operations team to consistently achieve performance results that delight clients.Coordinates and liaises with internal leaders and client representatives to make decisions for operational activities and set strategic goals.Provide sound tactical plans to ensure the continuous improvement of daily operations, as well as optimum client and team member satisfaction.Creates, maintains, and distributes accurate statistical reports.Works with leadership to set team and individual KPIs and provide regular, actionable feedback.Directs Operations Managers on planning and execution and provides constructive feedback for continuous personal development.Evaluates periodically the efficiency of business procedures according to organizational objectives and applies improvements; Implements, manages, and evaluates operation processes and procedures, by the standards and procedures set out by the organization.Develops strategies and implementation plans to improve and standardize all aspects of Healthcare operations.Keeps up to date with industry trends and identifies areas of opportunity to drive improvements, as well as maintains all operational guidelines, reference documents, and training materialsReviews invoicing, and financial information and adjusts operational budgets to promote profitability.Perform other duties as assigned. Qualifications: 3+ years of demonstrated project management experience, working with clients and different stakeholders, in solving business problems. High attention to detail and administrative accuracy.Excellent organization, planning, time management, and analytical skills. Strong team building, interpersonal, communication, and motivational skills.Ability to direct and manage in a fast-paced, rapidly changing environment while managing multiple priorities.Ability to direct a diversely skilled workforce.Technologically savvy with the ability to perform sophisticated operational analytics.Ability to prepare and carry effective business presentationsExceptional skills at both, employee and client engagement.Strong sense of teamwork Desired Qualifications: Experience and/or certification in Lean Six Sigma methodologyClient launch project management experience with clients of any size or professional discipline. Work Benefits: Competitive Compensation13th-month payMid-Year Bonus ** (terms apply)Non-Taxable AllowancePerformance-Based Quarterly Incentive (eligible upon regularization)Annual Merit IncreaseHMO Day 1 Coverage & Life InsuranceHMOs for Dependents are upon regularization (60% covered by the company, 40% by employeeMandated Government BenefitsCompany provided equipmentGreat Company Culture