Overview:
Olive and Vine Inc. is seeking a dedicated and skilled Digital Systems Support Specialist to assist in the implementation of new ERP systems and handle daily digital tasks. This role involves supporting a consultant with ERP system implementation, managing data visualization, business intelligence (BI) tasks, digital content, SEO, and automation tasks utilizing ChatGPT.
Responsibilities: • ERP System Implementation Support:
o Assist the consultant in the setup and integration of ERP systems.
o Ensure data from existing sources (e.g., Excel) is correctly imported and structured within the ERP system.
o Help configure ERP modules to meet the factory's operational requirements.
o Provide ongoing support and troubleshooting for the new ERP system.
• Data Visualization and BI:
o Create and manage dashboards and reports to provide actionable insights for factory operations.
o Utilize BI tools to analyze data and generate meaningful visualizations.
o Ensure real-time data monitoring and updates within the system.
• Daily Digital Tasks:
o Create, edit, and manage digital content across various platforms.
o Implement and optimize SEO strategies to enhance online visibility.
o Utilize ChatGPT to automate routine tasks, generate reports, and support communication.
• Training and Documentation:
o Develop user guides and training materials for staff on how to use the new ERP system and BI tools.
o Conduct training sessions for factory staff on ERP functionalities and data visualization techniques.
o Document processes and procedures for system usage and digital tasks.
• Collaboration and Communication:
o Work closely with the consultant and other team members to ensure smooth system implementation.
o Communicate effectively with staff to gather requirements and feedback.
o Coordinate with different departments to ensure all digital needs are met.
Qualifications: Bachelor's degree in information technology, Computer Science, Digital Marketing, or a related field.Experience with ERP systems and data visualization tools.Familiarity with ChatGPT or other AI-driven automation tools.Strong understanding of SEO and digital content management.Excellent verbal and written communication skills in English.Ability to work independently and manage multiple tasks simultaneously.High attention to detail and ability to adapt to changing priorities.Experience with remote work and virtual collaboration tools. Preferred Skills: Experience in system implementation and support.Basic knowledge of programming languages such as Python.Basic knowledge of cloud computing concept, and system implementation in both front and back end. Work Environment: This is a remote work position with occasional on-site visits as needed.Flexible working hours to accommodate collaboration with international teams.
