Desktop Support Team Lead

**Desktop Support Engineer Team Lead**- Leads Single point of contact for end users to receive support and maintenance within the organization's desktop computing environment- Ensures optimal workstation performance by having expertise on installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment- Troubleshoots IT problem areas (in person, by telephone or via remote access) in a timely manner and accurate fashion, and provide end-user assistance when required- Supervises Technical Support team, manages escalation, ensures smooth flow of communication; proper dissemination of instructions from client**Qualifications**:- Required skill(s): technical support, People Management.- Applicants must be willing to work in Ortigas Pasig- Flexible in working hours/schedule/Shifting Schedule- Must have at least 1yr experience as Senior IT / IT Team Lead- Full time position availableSchedule:- 8 hour shiftApplication Question(s):- Are you willing to work in Ortigas Pasig?**Education**:- Bachelor's (preferred)**Experience**:- Senior IT / Team Lead: 1 year (preferred)