Customer Success Assistant

Job Description:

Stylist in Pocket Technologies is seeking a part-time Customer Success Assistant to join our team in Makati, NCR, PH. As an Entry Level position, no prior experience is required, making this an excellent opportunity for individuals looking to kickstart their career in customer success.

Responsibilities:
- Assist customers with any inquiries or issues they may have via phone, email, or chat
- Provide product demonstrations and training to customers
- Work closely with the Customer Success team to ensure customer satisfaction and retention
- Collaborate with the Sales and Marketing teams to drive customer engagement and loyalty
- Collect and analyze customer feedback to identify areas for improvement
- Maintain accurate records of customer interactions and transactions
- Assist in creating and updating customer success documentation and resources

Requirements:
- Adaptable and energetic personality traits
- Strong persuasion and teamwork skills
- Excellent communication and interpersonal abilities
- Ability to multitask and prioritize in a fast-paced environment
- Proficiency in Microsoft Office and CRM software
- Bachelor's degree in Business Administration or related field is a plus

Benefits:
- Paid overtime
- Company transportation
- Visa sponsorship for eligible candidates

Working Environment:
At Stylist in Pocket Technologies, we uphold the highest standards of ethical conduct and integrity. We foster a collaborative and inclusive work environment where every team member is valued and respected.

Deadline to Apply: September 9, 2024

Equal Opportunity Statement:
Stylist in Pocket Technologies is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome and encourage applications from all qualified individuals regardless of race, gender, age, sexual orientation, disability, or any other characteristic protected by law.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.