Customer Service Support Specialist (Japanese Speaker)

At Henkel, you can build on a strong legacy and leading positions in both industrial and consumer businesses to reimagine and improve life every day. If you love challenging the status quo, join our community of 47.000 pioneers around the globe. The teams in our corporate functions enable the best in our dynamic businesses and in our people to maximize our company's potential. With our leading brands, our cutting-edge technologies and our disruptive solutions, you will have countless opportunities to explore new paths and develop your skills. Grow within our future-led businesses, our diverse and vibrant culture and find a place where you simply belong. All to leave your mark for more sustainable growth. Dare to make an impact?
YOUR ROLE Provides administrative support for the process of Customer Service Support and handles Japan Adhesive order entry processes Works on tasks as defined by process / departments where employee is assigned to Order to Cash (Asia Pacific) Customer Service Support team  Executes daily operations, supports business and functions with relevant process / technical expertise YOUR SKILLS Bachelor's Degree in any field
Preferably with at least one (1) year experience in working as a Japanese Bilingual handling Order Entry Process Proficiency in MS Excel is required; SAP knowledge in order entry is an advantage Must be detail oriented and customer-service oriented Intermediate to advanced Japanese language proficiency and with excellent English communication skills Amenable to work on a dayshift schedule (7:00 AM to 4:00 PM) and report on a hybrid work set-up in Ayala Avenue, Makati
At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.